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Service Redesign/Improvement Project assistance

We have had the privilege to support and design NHS services which have become nationally accepted standards, such as eliminating waiting times, doing today’s work today and improving patient safety. These objectives have been achieved without requiring huge amounts of money. Our national network of Associates and local contacts allows us to spread ideas and learning so you can benefit from the hard work of others who have tackled these challenges before you.


The Science

Our service improvement can, but does not have to, follow one particular brand of methodology. Below are some of the methods we can use with your team:
  • Lean/Sigma approaches
  • NHS Change Model
  • PRINCE 2 project Management
  • Managing Successful Programmes - programe management accredited members
  • ​Motivational Mapping​TM
We Provide:
Consultancy - on site facilitated support

As national leaders in improvement we have worn the T-Shirt and got the mug! Not only have we spent years working onsite in some of the most challenging NHS environments we are service improvement leaders and publish NHS ‘how to guides’. Our secret to success is we have been where you are and know how it feels as managers and clinicians to turn a challenge into a success, we never judge and we always use your skills, leadership and ideas. After all who knows your service better than you do?

Training – improvement methodology

We believe that learning improvement skills gives you and your team a skill for life, all the principles you learn in one environment can be applied across many areas, even at home! We can provide training to large groups at events or on the job as part of our facilitated support.

Individual & Team Development

​Healthcare Improvement Experts can coach indivuduals in improvement methodologies and help them to manage successful projects.
​Additionally, we can help you to measure the motivations of individuals and the overall engagement your team.  This has proven to increase organisational performance, productivity and profitability.
Additional Services
We have team members who specialise in:

  • Assistance with policy/guidance implementation
  • Patient, carer and public engagement
  • Coaching and mentoring
  • Developing clinical leadership
  • Data management